This depends on what you set your cap to be. Each plan has a cap. When signing up for your plan, you have the ability to set a higher cap and pay per chat for anything over your plan’s allowable number of chats.
Example: If you choose the 50 Leads/mo plan for $39, you have up to 20 chats per month. If you chose to set your cap at 30 chats, we will take up to 30 chats and bill you for 10 extra chats.